{"id":14,"date":"2025-03-20T13:36:42","date_gmt":"2025-03-20T12:36:42","guid":{"rendered":"https:\/\/www.linie4life.com\/?page_id=14"},"modified":"2026-03-02T00:36:33","modified_gmt":"2026-03-01T23:36:33","slug":"panasz","status":"publish","type":"page","link":"https:\/\/www.linie4life.com\/hu\/reklamace\/","title":{"rendered":"Panaszok \u00e9s \u00e1ruvisszak\u00fcld\u00e9s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-123c720 e-flex e-con-boxed e-con e-parent\" data-id=\"123c720\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-906ec6d elementor-widget elementor-widget-heading\" data-id=\"906ec6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Visszak\u00fcld\u00e9s \u00e9s panaszok<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58962fd elementor-widget elementor-widget-text-editor\" data-id=\"58962fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Azt szeretn\u00e9m, ha a Linie4Life-on t\u00f6rt\u00e9n\u0151 v\u00e1s\u00e1rl\u00e1sod biztons\u00e1gos \u00e9s tisztess\u00e9ges lenne.<br \/>Az al\u00e1bbiakban \u00e1ttekint\u00e9st tal\u00e1l az \u00e1ruk visszak\u00fcld\u00e9se vagy panaszt\u00e9tel eset\u00e9n \u00d6nt megillet\u0151 jogokr\u00f3l \u00e9s elj\u00e1r\u00e1sokr\u00f3l.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4237281 elementor-widget elementor-widget-heading\" data-id=\"4237281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. El\u00e1ll\u00e1s a szerz\u0151d\u00e9st\u0151l (\u00e1ru visszak\u00fcld\u00e9se 14 napon bel\u00fcl)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f5b53 elementor-widget elementor-widget-text-editor\" data-id=\"63f5b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ha fogyaszt\u00f3k\u00e9nt (v\u00e1llalkoz\u00e1si tev\u00e9kenys\u00e9g\u00e9n k\u00edv\u00fcl) v\u00e1s\u00e1rolt, joga van indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llni az ad\u00e1sv\u00e9teli szerz\u0151d\u00e9st\u0151l.<\/p><h5><strong>\u00c9lelmez\u00e9si \u00e9s eg\u00e9szs\u00e9g\u00fcgyi v\u00e1rakoz\u00e1si id\u0151<\/strong><\/h5><p>14 nap:<\/p><ul><li>az \u00e1ru \u00e1tv\u00e9tel\u00e9nek napj\u00e1t\u00f3l sz\u00e1m\u00edtva<\/li><li>az utols\u00f3 sz\u00e1ll\u00edtm\u00e1ny k\u00e9zhezv\u00e9tel\u00e9nek d\u00e1tum\u00e1t\u00f3l sz\u00e1m\u00edtva (t\u00f6bb t\u00e9tel rendel\u00e9se eset\u00e9n)<\/li><li>az els\u0151 sz\u00e1ll\u00edtm\u00e1ny \u00e1tv\u00e9tel\u00e9nek napj\u00e1t\u00f3l (rendszeres ism\u00e9tl\u0151d\u0151 sz\u00e1ll\u00edtm\u00e1nyok eset\u00e9n)<\/li><\/ul><p>A hat\u00e1rid\u0151 betart\u00e1s\u00e1hoz elegend\u0151 a visszavon\u00e1si nyilatkozatot a lej\u00e1rta el\u0151tt elk\u00fcldeni.<\/p><h5><strong>Hogyan kell folytatni a kifizet\u00e9st<\/strong><\/h5><ol><li>K\u00fcldj\u00f6n egy e-mailt a k\u00f6vetkez\u0151 c\u00edmre: <strong>info@linie4life.com<\/strong><\/li><\/ol><p>K\u00e9rj\u00fck, pontos\u00edtsa:<\/p><ul><li>rendel\u00e9si sz\u00e1m<\/li><li>elfogad\u00e1s d\u00e1tuma<\/li><li>a neved \u00e9s el\u00e9rhet\u0151s\u00e9geid<\/li><li>egy\u00e9rtelm\u0171 nyilatkozat arr\u00f3l, hogy el\u00e1llsz a szerz\u0151d\u00e9st\u0151l<\/li><\/ul><p>2. Az \u00e1rut legk\u00e9s\u0151bb a visszavon\u00e1st k\u00f6vet\u0151 14 napon bel\u00fcl k\u00fcldje el a rakt\u00e1r c\u00edm\u00e9re:<\/p><p><strong>Ringhofferova 422,<br \/>251 68 Kamenice<br \/>Cseh K\u00f6zt\u00e1rsas\u00e1g<\/strong><\/p><p>A vev\u0151 viseli az \u00e1ru visszak\u00fcld\u00e9s\u00e9nek k\u00f6lts\u00e9geit.<\/p><h5><strong>Visszak\u00fcld\u00e9si felt\u00e9telek<\/strong><\/h5><p>Az \u00e1ruknak a k\u00f6vetkez\u0151nek kell lenni\u00fck:<\/p><ul><li>s\u00e9rtetlen<\/li><li>felhaszn\u00e1latlan<\/li><li>szennyezetlen<\/li><li>lehet\u0151s\u00e9g szerint az eredeti csomagol\u00e1sban<\/li><\/ul><p>Az elad\u00f3 jogosult egyoldal\u00faan besz\u00e1m\u00edtani az \u00e1ru \u00e9rt\u00e9kcs\u00f6kken\u00e9s\u00e9b\u0151l ered\u0151 k\u00e1rt\u00e9r\u00edt\u00e9st a visszak\u00fcld\u00f6tt v\u00e9tel\u00e1rba.<\/p><h5><strong>Amikor nem lehet el\u00e1llni a szerz\u0151d\u00e9st\u0151l<\/strong><\/h5><p>T\u00f6bbek k\u00f6z\u00f6tt a k\u00f6vetkez\u0151ket nem lehet visszavonni:<\/p><ul><li>\u00a0higi\u00e9niai okokb\u00f3l a felbontott, lez\u00e1rt csomagol\u00e1s\u00fa \u00e1ruk eset\u00e9ben<\/li><li>t\u00f6rv\u00e9nyben meghat\u00e1rozott egy\u00e9b esetekben<\/li><\/ul><h5><strong>Visszat\u00e9r\u00edt\u00e9s<\/strong><\/h5><p>A szerz\u0151d\u00e9st\u0151l val\u00f3 el\u00e1ll\u00e1st k\u00f6vet\u0151 14 napon bel\u00fcl visszat\u00e9r\u00edtj\u00fck a p\u00e9nz\u00e9t.<\/p><p>A visszat\u00e9r\u00edt\u00e9st ugyanolyan m\u00f3don teljes\u00edtj\u00fck, mint ahogyan a fizet\u00e9s megt\u00f6rt\u00e9nt (kiv\u00e9ve, ha m\u00e1sk\u00e9nt \u00e1llapodunk meg).<\/p><p>Az elad\u00f3 nem k\u00f6teles visszat\u00e9r\u00edteni a p\u00e9nzt a visszak\u00fcld\u00f6tt \u00e1ruk k\u00e9zhezv\u00e9tele el\u0151tt, vagy miel\u0151tt \u00d6n igazoln\u00e1 a sz\u00e1ll\u00edt\u00e1st.<\/p><p>Amennyiben a felk\u00edn\u00e1lt legolcs\u00f3bb sz\u00e1ll\u00edt\u00e1si m\u00f3dn\u00e1l dr\u00e1g\u00e1bb sz\u00e1ll\u00edt\u00e1si m\u00f3dot v\u00e1lasztott, csak a legolcs\u00f3bb opci\u00f3nak megfelel\u0151 \u00f6sszeget t\u00e9r\u00edtj\u00fck vissza.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b5b5a elementor-widget elementor-widget-heading\" data-id=\"23b5b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Panaszok (hib\u00e1s teljes\u00edt\u00e9sb\u0151l ered\u0151 jogok)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e6340 elementor-widget elementor-widget-text-editor\" data-id=\"04e6340\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Az elad\u00f3 felel\u0151s az\u00e9rt, hogy az \u00e1ru \u00e1tv\u00e9telekor hib\u00e1tlan legyen.<\/p><p>A vev\u0151 a term\u00e9k \u00e1tv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 24 h\u00f3napon bel\u00fcl reklam\u00e1lhat a hib\u00e1k miatt.<\/p><p>Panaszokat e-mailben lehet beny\u00fajtani a k\u00f6vetkez\u0151 c\u00edmre: <strong><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"916\" data-end=\"935\">info@linie4life.com<\/a><\/strong> vagy \u00edr\u00e1sban a c\u00e9g sz\u00e9khely\u00e9nek c\u00edm\u00e9re.<\/p><h5><strong>Az \u00d6n jogai panaszt\u00e9telkor<\/strong><\/h5><p>Meghib\u00e1sod\u00e1s eset\u00e9n a k\u00f6vetkez\u0151ket k\u00e9rheti:<\/p><ul><li>\u00e1ruk jav\u00edt\u00e1sa<\/li><li>csere \u00faj\u00e9rt<\/li><li>\u00e9sszer\u0171 kedvezm\u00e9ny<\/li><li>a szerz\u0151d\u00e9st\u0151l val\u00f3 el\u00e1ll\u00e1s (s\u00falyos szerz\u0151d\u00e9sszeg\u00e9s eset\u00e9n)<\/li><\/ul><h5><strong>Mikor lehet el\u00e1llni a szerz\u0151d\u00e9st\u0151l?<\/strong><\/h5><ul><li>ha az \u00e1ru jelent\u0151s hib\u00e1val rendelkezik<\/li><li>jav\u00edt\u00e1s ut\u00e1ni ism\u00e9telt hiba el\u0151fordul\u00e1sa eset\u00e9n<\/li><li>nagysz\u00e1m\u00fa hib\u00e1val<\/li><\/ul><h5><strong>Hogyan kell elj\u00e1rni a panaszkezel\u00e9s sor\u00e1n<\/strong><\/h5><ol><li>Kapcsolatfelv\u00e9tel: <strong>info@linie4life.com<\/strong><\/li><\/ol><p>K\u00e9rj\u00fck, pontos\u00edtsa:<\/p><ul><li>rendel\u00e9si sz\u00e1m<\/li><li>a hiba le\u00edr\u00e1sa<\/li><li>k\u00edv\u00e1nt megold\u00e1s<\/li><\/ul><p>A panasz be\u00e9rkez\u00e9s\u00e9t k\u00f6vet\u0151en \u00edr\u00e1sos visszaigazol\u00e1st k\u00fcld\u00fcnk \u00d6nnek annak \u00e1tv\u00e9tel\u00e9r\u0151l.<\/p><p>2. K\u00fcldje el az \u00e1rut a rakt\u00e1r c\u00edm\u00e9re:<\/p><p><strong>Ringhofferova 422,<br \/>251 68 Kamenice<br \/>Cseh K\u00f6zt\u00e1rsas\u00e1g<\/strong><\/p><h5><strong>Panaszkezel\u00e9s<\/strong><\/h5><ul><li>A panaszt azonnal elb\u00edr\u00e1ljuk, bonyolultabb esetekben 3 munkanapon bel\u00fcl.<\/li><li>A reklam\u00e1ci\u00f3t, bele\u00e9rtve a hiba elt\u00e1vol\u00edt\u00e1s\u00e1t is, legk\u00e9s\u0151bb 30 napon bel\u00fcl kezelj\u00fck (kiv\u00e9ve, ha m\u00e1sk\u00e9nt \u00e1llapodunk meg).<\/li><li>Az eredm\u00e9nyr\u0151l \u00edr\u00e1sban t\u00e1j\u00e9koztatjuk \u00d6n\u00f6ket.<\/li><\/ul><p>Jogos panasz eset\u00e9n \u00d6n jogosult az \u00e9sszer\u0171en felmer\u00fclt k\u00f6lts\u00e9gek megt\u00e9r\u00edt\u00e9s\u00e9re.<\/p><h5><strong>Amikor a panaszt nem lehet elfogadni<\/strong><\/h5><p>A panasz nem vonatkozik p\u00e9ld\u00e1ul a k\u00f6vetkez\u0151kre:<\/p><ul><li>haszn\u00e1latb\u00f3l ered\u0151 norm\u00e1l kop\u00e1s<\/li><li>olyan hib\u00e1k, amelyekr\u0151l a vev\u0151 az \u00e1tv\u00e9tel el\u0151tt tudott<\/li><li>nem megfelel\u0151 kezel\u00e9s okozta hib\u00e1k<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d257847 elementor-widget elementor-widget-text-editor\" data-id=\"d257847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Az elad\u00f3 el\u00e9rhet\u0151s\u00e9gei<\/strong><\/h4><p><strong>NATUREPRODUCTSCLINIC KFT.<\/strong><br \/>Q egys\u00e9g, Astbury \u00fat 35.<br \/>London, SE15 2NL<br \/>Anglia<br \/>C\u00e9gjegyz\u00e9ksz\u00e1m: 11332850<\/p><p>Email: info@linie4life.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bcdfb8 elementor-widget elementor-widget-text-editor\" data-id=\"3bcdfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><strong>V\u00e9gs\u0151 inform\u00e1ci\u00f3k<\/strong><\/h5><p>A felt\u00e9telek teljes sz\u00f6vege itt tal\u00e1lhat\u00f3.<a href=\"http:\/\/www.linie4life.com\/hu\/altalanos-szerzodesi-feltetelek\/?wmc-currency=HUF\"> -&gt;<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d6b68 elementor-align-left elementor-tablet-align-justify elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget-laptop__width-initial elementor-widget elementor-widget-button\" data-id=\"b8d6b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl elementor-animation-hang\" href=\"https:\/\/www.linie4life.com\/wp-content\/uploads\/2025\/03\/odstoupeni_od_smlouvy.docx\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-download\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M216 0h80c13.3 0 24 10.7 24 24v168h87.7c17.8 0 26.7 21.5 14.1 34.1L269.7 378.3c-7.5 7.5-19.8 7.5-27.3 0L90.1 226.1c-12.6-12.6-3.7-34.1 14.1-34.1H192V24c0-13.3 10.7-24 24-24zm296 376v112c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V376c0-13.3 10.7-24 24-24h146.7l49 49c20.1 20.1 52.5 20.1 72.6 0l49-49H488c13.3 0 24 10.7 24 24zm-124 88c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20zm64 0c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Minta el\u00e1ll\u00e1si \u0171rlap<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vr\u00e1cen\u00ed zbo\u017e\u00ed &amp; reklamace Chci, aby byl v\u00e1\u0161 n\u00e1kup na Linie4Life bezpe\u010dn\u00fd a f\u00e9rov\u00fd.N\u00ed\u017ee najdete p\u0159ehled va\u0161ich pr\u00e1v a postup\u016f p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed nebo uplatn\u011bn\u00ed reklamace. 1. Odstoupen\u00ed od smlouvy (vr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f) Pokud jste nakoupili jako spot\u0159ebitel (mimo svou podnikatelskou \u010dinnost), m\u00e1te pr\u00e1vo od kupn\u00ed smlouvy odstoupit bez ud\u00e1n\u00ed d\u016fvodu. Lh\u016fta pro [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":10,"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":17512,"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/pages\/14\/revisions\/17512"}],"wp:attachment":[{"href":"https:\/\/www.linie4life.com\/hu\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"munkaf\u00fczet","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}