{"id":14,"date":"2025-03-20T13:36:42","date_gmt":"2025-03-20T12:36:42","guid":{"rendered":"https:\/\/www.linie4life.com\/?page_id=14"},"modified":"2026-03-02T00:36:33","modified_gmt":"2026-03-01T23:36:33","slug":"reklamacia","status":"publish","type":"page","link":"https:\/\/www.linie4life.com\/sk\/reklamace\/","title":{"rendered":"Reklam\u00e1cia a vr\u00e1tenie tovaru"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-123c720 e-flex e-con-boxed e-con e-parent\" data-id=\"123c720\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-906ec6d elementor-widget elementor-widget-heading\" data-id=\"906ec6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vr\u00e1tenie tovaru &amp; reklam\u00e1cie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58962fd elementor-widget elementor-widget-text-editor\" data-id=\"58962fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chcem, aby bol v\u00e1\u0161 n\u00e1kup na Linie4Life bezpe\u010dn\u00fd a f\u00e9rov\u00fd.<br \/>Ni\u017e\u0161ie n\u00e1jdete preh\u013ead va\u0161ich pr\u00e1v a postupov pri vr\u00e1ten\u00ed tovaru alebo uplatnen\u00ed reklam\u00e1cie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4237281 elementor-widget elementor-widget-heading\" data-id=\"4237281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Odst\u00fapenie od zmluvy (vr\u00e1tenie tovaru do 14 dn\u00ed)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f5b53 elementor-widget elementor-widget-text-editor\" data-id=\"63f5b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pokia\u013e ste nak\u00fapili ako spotrebite\u013e (mimo svoju podnikate\u013esk\u00fa \u010dinnos\u0165), m\u00e1te pr\u00e1vo od k\u00fapnej zmluvy odst\u00fapi\u0165 bez udania d\u00f4vodu.<\/p><h5><strong>Lehota na odst\u00fapenie<\/strong><\/h5><p>14 dn\u00ed:<\/p><ul><li>odo d\u0148a prevzatia tovaru<\/li><li>odo d\u0148a prevzatia poslednej dod\u00e1vky (ak bolo objednan\u00fdch viac polo\u017eiek)<\/li><li>odo d\u0148a prevzatia prvej dod\u00e1vky (u pravideln\u00fdch opakovan\u00fdch dod\u00e1vok)<\/li><\/ul><p>Na dodr\u017eanie lehoty sta\u010d\u00ed odosla\u0165 ozn\u00e1menie o odst\u00fapen\u00ed pred jej uplynut\u00edm.<\/p><h5><strong>Ako postupova\u0165 pri odst\u00fapen\u00ed<\/strong><\/h5><ol><li>Za\u0161lite e-mail na: <strong>info@linie4life.com<\/strong><\/li><\/ol><p>Uve\u010fte:<\/p><ul><li>\u010d\u00edslo objedn\u00e1vky<\/li><li>d\u00e1tum prevzatia<\/li><li>va\u0161e meno a kontaktn\u00e9 \u00fadaje<\/li><li>jednozna\u010dn\u00e9 vyhl\u00e1senie, \u017ee odstupujete od zmluvy<\/li><\/ul><p>2. Tovar odo\u0161lite najnesk\u00f4r do 14 dn\u00ed od odst\u00fapenia na adresu skladu:<\/p><p><strong>Ringhofferova 422,<br \/>251 68 Kamenica<br \/>\u010cesk\u00e1 republika<\/strong><\/p><p>Kupuj\u00faci zn\u00e1\u0161a n\u00e1klady na vr\u00e1tenie tovaru.<\/p><h5><strong>Podmienky vr\u00e1tenia<\/strong><\/h5><p>Tovar mus\u00ed by\u0165:<\/p><ul><li>nepo\u0161koden\u00e9<\/li><li>neopotreben\u00e9<\/li><li>nezne\u010disten\u00e9<\/li><li>pokia\u013e mo\u017eno v p\u00f4vodnom obale<\/li><\/ul><p>Pred\u00e1vaj\u00faci je opr\u00e1vnen\u00fd jednostranne zapo\u010d\u00edta\u0165 n\u00e1hradu za zn\u00ed\u017eenie hodnoty tovaru oproti vr\u00e1tenej k\u00fapnej cene.<\/p><h5><strong>Kedy nemo\u017eno odst\u00fapi\u0165 od zmluvy<\/strong><\/h5><p>Nie je mo\u017en\u00e9 odst\u00fapi\u0165 okrem in\u00e9ho:<\/p><ul><li>\u00a0z hygienick\u00fdch d\u00f4vodov pri tovare v uzavretom obale, ktor\u00fd bol otvoren\u00fd<\/li><li>u \u010fal\u0161\u00edch pr\u00edpadov stanoven\u00fdch z\u00e1konom<\/li><\/ul><h5><strong>Vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/h5><p>Peniaze v\u00e1m vr\u00e1time najnesk\u00f4r do 14 dn\u00ed od odst\u00fapenia od zmluvy.<\/p><p>Vr\u00e1tenie prebehne rovnak\u00fdm sp\u00f4sobom, ak\u00fdm bola prijat\u00e1 platba (ak sa nedohodneme inak).<\/p><p>Pred\u00e1vaj\u00faci nie je povinn\u00fd vr\u00e1ti\u0165 peniaze sk\u00f4r, ako dostane vr\u00e1ten\u00fd tovar alebo preuk\u00e1\u017eete jeho odoslanie.<\/p><p>Ak ste zvolili drah\u0161\u00ed sp\u00f4sob dopravy ako najlacnej\u0161\u00ed pon\u00fakan\u00fd, vracia sa iba \u010diastka zodpovedaj\u00faca najlacnej\u0161ej variante.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b5b5a elementor-widget elementor-widget-heading\" data-id=\"23b5b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Reklam\u00e1cia (pr\u00e1va z chybn\u00e9ho plnenia)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e6340 elementor-widget elementor-widget-text-editor\" data-id=\"04e6340\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pred\u00e1vaj\u00faci zodpoved\u00e1 za to, \u017ee tovar pri prevzat\u00ed nem\u00e1 vady.<\/p><p>Kupuj\u00faci m\u00f4\u017ee uplatni\u0165 reklam\u00e1ciu pri vade, ktor\u00e1 sa prejav\u00ed do 24 mesiacov od prevzatia tovaru.<\/p><p>Reklam\u00e1ciu je mo\u017en\u00e9 uplatni\u0165 e-mailom na <strong><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"916\" data-end=\"935\">info@linie4life.com<\/a><\/strong> alebo p\u00edsomne na adresu s\u00eddla spolo\u010dnosti.<\/p><h5><strong>Va\u0161e pr\u00e1va pri reklam\u00e1cii<\/strong><\/h5><p>V pr\u00edpade chyby m\u00f4\u017eete po\u017eadova\u0165:<\/p><ul><li>opravu tovaru<\/li><li>v\u00fdmenu za nov\u00e9<\/li><li>primeran\u00fa z\u013eavu<\/li><li>odst\u00fapenie od zmluvy (pri podstatnom poru\u0161en\u00ed zmluvy)<\/li><\/ul><h5><strong>Kedy je mo\u017en\u00e9 odst\u00fapi\u0165 od zmluvy<\/strong><\/h5><ul><li>pokia\u013e m\u00e1 tovar podstatn\u00fa vadu<\/li><li>pri opakovanom v\u00fdskyte vady po oprave<\/li><li>pri v\u00e4\u010d\u0161om po\u010dte v\u00e1d<\/li><\/ul><h5><strong>Ako postupova\u0165 pri reklam\u00e1cii<\/strong><\/h5><ol><li>Kontaktujte n\u00e1s na: <strong>info@linie4life.com<\/strong><\/li><\/ol><p>Uve\u010fte:<\/p><ul><li>\u010d\u00edslo objedn\u00e1vky<\/li><li>popis chyby<\/li><li>po\u017eadovan\u00fd sp\u00f4sob rie\u0161enia<\/li><\/ul><p>Po prijat\u00ed reklam\u00e1cie v\u00e1m za\u0161leme p\u00edsomn\u00e9 potvrdenie o jej prijat\u00ed.<\/p><p>2. Za\u0161lite tovar na adresu skladu:<\/p><p><strong>Ringhofferova 422,<br \/>251 68 Kamenica<br \/>\u010cesk\u00e1 republika<\/strong><\/p><h5><strong>Vybavenie reklam\u00e1cie<\/strong><\/h5><ul><li>O reklam\u00e1cii rozhodneme bezodkladne, v zlo\u017eit\u00fdch pr\u00edpadoch do 3 pracovn\u00fdch dn\u00ed.<\/li><li>Reklam\u00e1cia vr\u00e1tane odstr\u00e1nenia vady bude vybaven\u00e1 najnesk\u00f4r do 30 dn\u00ed (pokia\u013e sa nedohodneme inak).<\/li><li>O v\u00fdsledku v\u00e1s budeme p\u00edsomne informova\u0165.<\/li><\/ul><p>Pri opr\u00e1vnenej reklam\u00e1cii m\u00e1te n\u00e1rok na n\u00e1hradu \u00fa\u010delne vynalo\u017een\u00fdch n\u00e1kladov.<\/p><h5><strong>Kedy nemo\u017eno reklam\u00e1ciu uzna\u0165<\/strong><\/h5><p>Reklam\u00e1cia sa nevz\u0165ahuje napr\u00edklad na:<\/p><ul><li>be\u017en\u00e9 opotrebenie sp\u00f4soben\u00e9 u\u017e\u00edvan\u00edm<\/li><li>vady, o ktor\u00fdch kupuj\u00faci vedel pred prevzat\u00edm<\/li><li>chyby sp\u00f4soben\u00e9 nespr\u00e1vnym zaobch\u00e1dzan\u00edm<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d257847 elementor-widget elementor-widget-text-editor\" data-id=\"d257847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Kontaktn\u00e9 \u00fadaje pred\u00e1vaj\u00faceho<\/strong><\/h4><p><strong>NATUREPRODUCTSCLINIC LTD<\/strong><br \/>Unit Q, 35 Astbury Road<br \/>London, SE15 2NL<br \/>Anglicko<br \/>Company Number: 11332850<\/p><p>E-mail: info@linie4life.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bcdfb8 elementor-widget elementor-widget-text-editor\" data-id=\"3bcdfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><strong>Z\u00e1vere\u010dn\u00e9 inform\u00e1cie<\/strong><\/h5><p>\u00dapln\u00e9 znenie obchodn\u00fdch podmienok n\u00e1jdete tu<a href=\"http:\/\/www.linie4life.com\/sk\/vseobecne-obchodne-podmienky\/?wmc-currency=EUR\"> -&gt;<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d6b68 elementor-align-left elementor-tablet-align-justify elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget-laptop__width-initial elementor-widget elementor-widget-button\" data-id=\"b8d6b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl elementor-animation-hang\" href=\"https:\/\/www.linie4life.com\/wp-content\/uploads\/2025\/03\/odstoupeni_od_smlouvy.docx\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-download\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M216 0h80c13.3 0 24 10.7 24 24v168h87.7c17.8 0 26.7 21.5 14.1 34.1L269.7 378.3c-7.5 7.5-19.8 7.5-27.3 0L90.1 226.1c-12.6-12.6-3.7-34.1 14.1-34.1H192V24c0-13.3 10.7-24 24-24zm296 376v112c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V376c0-13.3 10.7-24 24-24h146.7l49 49c20.1 20.1 52.5 20.1 72.6 0l49-49H488c13.3 0 24 10.7 24 24zm-124 88c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20zm64 0c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vzorov\u00fd formul\u00e1r pre odst\u00fapenie od zmluvy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vr\u00e1cen\u00ed zbo\u017e\u00ed &amp; reklamace Chci, aby byl v\u00e1\u0161 n\u00e1kup na Linie4Life bezpe\u010dn\u00fd a f\u00e9rov\u00fd.N\u00ed\u017ee najdete p\u0159ehled va\u0161ich pr\u00e1v a postup\u016f p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed nebo uplatn\u011bn\u00ed reklamace. 1. Odstoupen\u00ed od smlouvy (vr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f) Pokud jste nakoupili jako spot\u0159ebitel (mimo svou podnikatelskou \u010dinnost), m\u00e1te pr\u00e1vo od kupn\u00ed smlouvy odstoupit bez ud\u00e1n\u00ed d\u016fvodu. Lh\u016fta pro [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":10,"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":17512,"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/pages\/14\/revisions\/17512"}],"wp:attachment":[{"href":"https:\/\/www.linie4life.com\/sk\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}