Shipping and delivery

Order delivery – regions

We ensure delivery of orders every working day by Great Britain and selected European Union countries.

We deliver to the following countries:

Bulgaria
Czech Republic
France
Italy
Hungary
Germany
Poland
Austria
Romania
Slovakia
Slovenia
Spain
Great Britain

The store currently does not ship outside the listed countries.

Delivery price

We deliver free of charge to all EU countries! Delivery to the UK is currently £15.

Available shipping methods are always displayed in the shopping cart according to the selected country of delivery. We cooperate with local and international shipping services. Specific carriers are always displayed before completing the order.

Delivery time

  • CZ, SK: usually 1–2 business days
  • Selected EU countries: usually 2-3 business days
  • OK: usually 2–3 business days

Valid for orders delivered before 10:00 AM local time.

The stated deadlines are indicative and may vary depending on the carrier or transport workload. 

Important information

For shipments to the United Kingdom, local customs and tax regulations may apply, which may increase delivery times and/or the actual delivery cost.

Shipment logistics are provided from the Czech Republic.

Cash on delivery price

In the case of payment for an order on cash on delivery, the cash on delivery fee is EUR 1.9/50 CZK or the equivalent in other currencies.

🇨🇿 Czech Republic & 🇸🇰 Slovakia

For orders under 500 CZK, the following shipping prices apply:

Zásilkovna.cz logo on a red background, representing a logistics and delivery service for sending packages.

Alza mail order house + delivery points
& Alzaboxes

89 CZK

Delivery: 1-3 business days

PPL logo with three blue stripes and blue text on a white background, symbolizing fast transportation.

PPL/PPL Parcelshop

119 CZK/89 CZK

Delivery: 1-3 business days

GLS logo in yellow and blue colors, symbolizing logistics and fast delivery services.

GLS

119 CZK

Delivery: 1-3 business days

Balíkovna logo with colored squares symbolizing modern and fast logistics services for parcel delivery in the Czech Republic.

Balikovna – To the address: 

89 CZK

Delivery: 1-3 business days

The logo of the Czech Post with a characteristic blue-yellow design, symbolizing postal services in the Czech Republic.

Czech Post Parcel in hand

129 CZK

Delivery: 1-3 business days

Logo of the logistics company DPD, a red parcel symbol next to the text, focused on delivering parcels.

DPD

119 CZK

Delivery: 1-3 business days

🌍 Abroad

Delivery to address or drop box is possible. For orders under 1,000 CZK, the following shipping prices apply:

Zásilkovna.cz logo on a red background, representing a logistics and delivery service for sending packages.

Mail order house 

€5 / Free from 1,000 CZK

Delivery: 2-3 business days

PPL logo with three blue stripes and blue text on a white background, symbolizing fast transportation.

PPL/DHL

€5 / Free from 1,000 CZK

Delivery: 2-3 business days

Logo of the logistics company DPD, a red parcel symbol next to the text, focused on delivering parcels.

DPD

€5 / Free from 1,000 CZK

Delivery: 2-3 business days